Yodeck Help Center

We are here to help!

We are committed to offer you the best experience! Below you can find a large number of helpful articles to understand and make the most out of Yodeck! For more information you can visit our site or sign up now. It's free!

Try searching for that piece of information you need. And feel free to contact us, we would be happy to help!

    • Recent Articles

    • What type of Service Level Agreement do you provide?

      Kindly, click the below link to check our Service and Tech Support Response SLAs. Link to article here!

    • What is the Yodeck Web Player?

      Think of the Web Player as one more way of getting Yodeck digital signage on your screens. Specifically, if a device, such as a tablet or PC, has a Chrome-based web browser, including Chrome, Chromium and Edge, then the Web Player can turn it into a ...

    • Do you support Tizen Players?

      Of course we do! Please click here on how to install the Yodeck Software to your Tizen player.

    • Does your player support portrait mode?

      Of course they do! Edit the player of your choice by clicking its name. In the Basic tab, click the monitor orientation button and select the proper mode. Save the player's form. The player will take up to 1 minute to finish the configuration. Please ...

    • Do you support non-profit organizations?

      Of course we do! Kindly, check this link here for more details.

    • Recent Topics

    • Pir motion sensor

      Is there a way to start a video triggered by a pir motion sensor? My project needs are very basic when the sensor is idle , the player shows a video or an image, when the motion sensor triggered by a person , the player shows another video or image. 

    • Changing to a different Pi

      I received another Raspberry Pi that was used in another Yodeck sign. This Pi is newer and has more memory than the one I use now. I want to swap to the newer Pi and keep my current signage. How can I switch to my newer Pi?

    • How to Make ical feed more than current month?

      How can I make the Calendar Feed display the current month plus the upcoming month?

    • Insert a Playlist on that Layout, that Playlist already has a Layout...

      Hello to all, First, sorry for my poor english, I usually (only)speak french... Thanks in advance. As you see in the title, I'm facing an issue. As it is write on the Yodeck Website : When you create a Layout, a custom one, or from a template, you cannot

    • Web Scripting login

      I have an info site i want to display on various units. But i keep running into a problem with the script not wanting to log on to the site i am logging in to. The log in is this pop up that comes up. This is how my script looks like: click("""Username""")

    • Webpage requires logging in periodically

      I have a layout that requires logging in every couple of days. Is it possible to write a script that includes the SSO information?

    • Google Slides Black Screen

      We have just setup a Player (Pi 4 1gb) at a new site. It consists of the following: Clock Widget Twitter Widget Google Slides Widget Text Ticker After a few hours the Google Slides widget will go black, the only way to fix is with a restart. I have also

    • How is PIR/External I/O Trigger Development Progressing?

      Hi YoDeck, You have mentioned that you are working on the development for external I/O triggering of content and playlists for such items as PIR's, Switches, and other Sensors, and in mid-'21 you were hoping for '22 release. How is development progressing? 

    • Interactive Touch Layouts

      It would be great to have the possiblity to create interactive Touch Layouts with some small logic (like links to other pages) behind it or at least to have the possibilities to control PowerPoint presentations (change slides) or PDF documents (change

    • Pull content/data from Excel Sheet

      Our Office of Admissions has a digital sign in their foyer and we use it to display the name and hometown of all of our scheduled visitors for the day. With our old signage software (FourWinds) we had an Excel spreadsheet on a shared network drive that

    • Add twitch to Player

      Hey there, whats the best way to Embed Twitch.tv via Iframe the problem i get stuck on is, whats the Parent Url for the Twitch iframe Link  Example: <iframe src="https://player.twitch.tv/?channel=yodeck&parent=www.yodeck.com" frameborder="0" allowfullscreen="true"

    • Increased Performance - Less Lock-ups/MisLoads

      Hi been using Yodeck on my art project for well over a year- love it but have had some significant performance issues.  Mind you some of my layouts are jammed full of widgets, media, etc- I really pushed on taking it to the brink.  What I've noticed is

    • Weather Widget

      I am getting a black screen for around 3 seconds when it switches to my 3 day weather widget. I am connected to Ethernet. All the other widgets are working properly. Anyone else have this problem? 

    • Tableau Widget

      Our company has been working with the Yodeck software for around two months now and for the last few weeks have been utilizing the Tableau widget in our playlists to display company metrics on dashboards. As of Monday our widgets no longer display on

    • Keyboard Input for Webpage in a Playlist

      Hello.  I am trying to setup a digital signage solution for the volunteer fire department I volunteer with.  We use Active911, which is an app that alerts us of calls, their location, details, etc.  They also have a webview option to where we can view

    • Internet Radio

      Hi all, is there a way to have internet radio playing in the background at all? Thanks CAWFC

    • Duration of Youtube live stream video incorrect and cannot be edited

      After yesterdays (2022.11.03) system update, all Youtube live stream videos show a duration of 0 seconds in the playlist editor - and this duration cannot be changed. Adding a new Youtube live stream video to a playlist results in a duration of -1 seconds.

    • Daily Calendar Display - Mix/Max Time

      I have been working to modify the .js files to solve what seems like a simple problem. The daily/weekly calendar widget retrieves and displays on-screen from 12:00 midnight to like 12:00 pm.  Since I only work from 6:00 am to 6:00 pm, this causes the

    • Auto Refreshing Photos

      Does anyone know a way to display auto-refreshing photos?  I want to make an album that I swap photos daily to rotate in a slideshow.  I've figured out how to use the embedded code widget to use a Google Photos share link but it will only rotate through

    • Display a PDF uploaded on a Website without the sidebar

      I got a regular updated pdf file that is updated on a Website. So I added this Website to Medias, added it to the playlist of the regarding Screen. The problem is how it´s displayed. There is the typical browser sidebar, where you can zoom-in and out

    • Monthly Calendar (Current and 1 month ahead)

      Is there a way currently to embed or display more than one calendar with one of the calendars being offset by 1 month? Example: It is currently November so I would like to show this months and next months calendars for appointment availability.

    • Showing a Jira Service Management dashboard?

      Has anybody succeeded in using Yodeck to show a dashboard from Jira Service Management? Any widgets currently being developed for this specific purpose?

    • Video playback unreliable

      If I integrate the following Infoscreen https://www.tagesschau.de/infoscreen/ as a website, the video will play without any problems (preview). The video is irregularly not displayed on the player.

    • Shutdown via Scheduler

      I have my Yodeck running on a Raspi. To reduce energy consumption, I installed a hardware timer to switch power off at 9pm. Is there a way to shutdown the Raspi via Yodeck scheduler at 8:30pm, like I can do it in Monitors Actions. 

    • Data Studio - Login witch GoogleAccount and MicrosoftOnline (SSO)

      Hello guys. I'm testing DataStudio Widget and after logging with the Google account, I'm redirected to my company's microsoftonline (SSO) login, that is, in the first email information from Google, it goes to the second part through MicrosoftOnline .

    • Youtube subtitles.

      Hi! I want to add a youtube video to the media library, but this one has subtitles already provided on youtube, but they do not show up when the video is played via yodeck - is there some way to get the subtitles to activate when playing in yodeck?

    • Dual screens

      I want to display on dual screens (in a library) - i.e. facing both ways. I'm wondering whether to add an HDMI splitter to my current RPi3 or get a RPi4 with dual HDMI (and will this work?)

    • Content in iframe not displaying

      I've created a series of web pages to display dynamic data - but this one does not display on player, gives an error message from source in each iframe (host page is fine) - I wondered if it needed to supply a browser type/version to work (url works on

    • Music - Spotify

      Can you link a Spotify live stream or music account to a player so i can underlay music on layouts? 

    • Meraki custom script

      Tech support recently provided me with the following custom script to use with Meraki.  This script will automate the login and refresh of the screen.  I also altered the script to use the Exclude command, which will exclude all other content except the

    • Changing text size in calendar events feed

      I'm new to yodeck, but I'm stumped on how to change the text size on the events calendar feed.  We are trying to use 2 iterations of the widget to display a menu calendar by day and the daily activities and both show fairly small text. I can adjust the

    • Adjust Date/Time

      Is there a way to make the widget or player act as though it is a different date and/or time than it actually is? For example, if I'm setting up something to happen on a specific date/time, is there a way to make the player act as though it was that day/time

    • Bulk upload on Playlist

      Good Day Yodeck  Just want to find out if one day the will be a feature to do bulk uploads on playlists 

    • LG TV Browser playing in 1920x1070

      Currently on a free subscription playing around with Yodeck. Currently displaying the screen on my LG TV's browser. It updates perfectly, but it seems it has low resolution. Normally it should auto detect, but is there a way to change this to 4K? As I

    • image resolution for 4k TV display

      Getting reading to roll out project. It has 65" TV's (4K 3840x2160). Photographer's images are 2400 x 1600 150dpi). We're using RPI 4, 4GB Model B. I know the PI 4 supports 4k natively, but just wondering if I should resize image to match screen resolution

    • Custom RSS feed (XML)

      We are exploring Yodeck to see if it fits our company's needs. Everything looks good and easy to use except . . . We have some internal RSS feeds which produce XML tables to display our interest rates.  (See custom feed image for the data it produces.)

    • Custom widget Help

      hi  ----------------------------------------- The Code and folder Structur https://codeshare.io/oQ6lYM ----------------------------------------- i have build a custom widget to get data from inputfield in widget setting . App ID : 7001 all is working

    • Black screen

      After the orange "yodeck"-startscreen, nothing els happens and it´s just black screen. 

    • Embed widget - working in preview, but not on player

      I'm trying to use the Embed widget to show a playlist from an internet radio station. The code is generated by this website: https://onlineradiobox.com/widgets/?cs=de.bobmetalcore#playlist-de-bobmetalcore When using the preview feature for a playlist

    • Image Transitions do not work in a playlist within a playlist

      Hi All Love the image transitions you put in a while back.  And I realize if there's any overlap with a transparent object the transitions will not work in a layout.  But it seems that when I have a working image transition playlist, when I put that playlist

    Post an Idea💡

    Together we can discuss new ideas and suggestions to make our service even better for you! Feel free to share your ideas with us by following this link!

      Meet the Yodeck player!

      Yodeck needs a device that will handle playback of your media even in 4K onto your monitor. We designed our own plug-and-play device, which we call the Yodeck Player.

      With the Yodeck Player you get:
      • A Raspberry Pi 4 mini-computer, including a Metallic Raspberry Pi 4 Case and the Official Power supply USB-C.
      • A 3ft (1m)-long micro-HDMI to HDMI cable, for connecting the Yodeck Player to your TV/monitor.
      • A 16 GB SD-card (Class 10), pre-loaded with Yodeck software and pre-configured to be plug-and-play.

      Get ALL the Yodeck Playboxes for Free

      Yodeck Player is a simple and cost-effective solution for everyone. Besides, we give you for FREE* ALL the Yodeck Players you need for ALL your monitors with an annual subscription! Alternatively, you can buy a Yodeck Player for just $79*!