General Questions
40 articles
How secure is Yodeck?
Could you please provide me with information regarding the support availability?
How to quickly assign content to your Yodeck Player
What are the supported browsers for the Yodeck Portal?
Do you support Vimeo videos?
Do you provide SSO(SAML) authentication?
How can I enable 2FA on my account?
Do you support emergency alerts?
How can I export my user and device/player details?
Does your player support portrait mode?
What are the requirements for using Yodeck?
Does Yodeck work offline?
How can I upload a custom font?
How do I change the account ownership to another user?
When will my players be shipped?
Are there any limits placed on Yodeck usage?
Do you provide TV sets or installation services?
What type of Service Level Agreement (SLA) do you provide?
Why use Yodeck and not my TV's USB media player feature or my Smart TV?
How many screens does Yodeck support per account?
Does Yodeck support monitors mounted vertically?
How can I configure Workspaces within my account?
Is there a bandwidth limit for media uploaded or downloaded on Yodeck?
Is the Yodeck service manageable through a mobile phone? Do you provide an app?
How to create a simple Video wall with Yodeck
Does Yodeck Player support connecting through a WiFi network?
Does Yodeck support monitors of all sizes?
What hardware players does Yodeck support for playback?
How do I preview what's displayed on the TV before pushing the content?
How can I test-drive Yodeck without buying a Yodeck Player or Raspberry Pi?
What about Customer Support?
What if Yodeck Player fails?
Supported Languages for the Yodeck account
Software support for Raspberry Pi 5
How to use the Takeover Feature
Working Hours
What does the "Preparing Content" message mean?
What Save options do I have?
Do you support an 8K resolution?
Supported File Extensions