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When will my players be shipped?

Finding Your Order in the Yodeck Portal

Every order has an order notification in the Yodeck Portal. You find it on your dashboard and in the notifications panel until your order is delivered. It shows:

  • The shipping status: Processing, Shipped, Out for delivery or Delivered

  • The estimated arrival

  • The carrier tracking link

You can also open your orders from the Orders tab of your Subscription page: https://app.yodeck.com/index.html#main/subscription

Account Billing Subscription Details with the Orders quick link highlighted

If the status shows Processing, your order has not shipped yet and its tracking link is not available yet.

Orders list with a Processing status highlighted instead of a tracking number

To set up your players while your order is being prepared, see Yodeck Player Orders: From Purchase to Screen.

Shipping Timeframe

Shipping timeframe

Once you have placed your order, your item will be shipped within the business days that are mentioned here!

Do You Ship Worldwide? 🌎

Yes, we ship worldwide! There is no need to worry about shipping Yodeck players to your country!

Global shipping

📖 Read more details about our global shipping services here!


Need Help?

The Yodeck Support Team can help you out! Log in to your Yodeck account and send us a message from the bottom right corner!

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