Why I am seeing the “Could Not Get Video from YouTube” on my screen?

Why I am seeing the “Could Not Get Video from YouTube” on my screen?

could not get video

There are cases when a YouTube video cannot be downloaded. This might happen due to several reasons:
  • Random network issue
  • Slight changes to the YouTube site, making it impossible for the software that Yodeck uses internally to download some videos.
  • Blocking of YouTube site in the Internet connection that the Player is using to access the Internet.

If a YouTube video cannot be downloaded, a message saying Could Not Get Video from YouTube” is displayed instead of the Video itself.

Reach out our support and we will take care of it!

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