What type of Service Level Agreement do you provide?

Kindly, click the below link to check our Service and Tech Support Response SLAs.

Link to article here! 

• Related Articles

• Is the Yodeck service manageable through a mobile phone? Do you provide an app?

  Yodeck's website is mobile-compatible, so it is quite easy to use it through a mobile web browser. Currently, we do not provide a mobile application for managing Yodeck. In the future, we will be providing a mobile application, mainly for pushing ...

• Do you provide Transition effects?

  Introduction The most wanted feature is finally released! All users now have the ability to have transitions between images. You can pick more than 25 different transitions and of course control the transition speed as well. The transition effects ...

• Can I use Yodeck for my customers without being a Reseller?

  Short answer: Of course, but not on the Free Plan. Here are the relevant quotes from our Terms of Service: One person or legal entity may not maintain or use more than one Free Account. You must use a single Account for all monitors that you manage ...

• What user roles do you provide?

  Roles & Permissions define the access rights a User has to specific parts of your Yodeck Account. These features are available under the “Users” section, accessible from the top-right menu of the Yodeck Portal. Kindly check this article here for more ...

• Do you provide SSO(SAML) authentication?

  Of course we do! The Security Assertion Markup Language (SAML), is an XML-based standard used to exchange authentication and authorization information. SAML was developed by the security services technical committee of the Organization of the ...