What happens if I want to add more monitors? That is, upgrade my plan?
You can add as many monitors as you want, up your subscription limit.
If you have reached the limit of active monitors for your subscription, then you will not be able to add any new monitors. Just upgrade your subscription with the new number of monitors you want to operate. Any price difference caused by upgrading or downgrading will be automatically calculated to make sure you don't pay more than you should.
Keep in mind that upgrading to an annual plan means you get FREE Yodeck Players for all your additional monitors as well! Hurraaay!!
New monitors will appear as inactive ("Initialized") in your account until the player gets connected for the first time and registers successfully. You can manage inactive monitors just like registered ones, they just have not been paired with an actual player.
What happens if I want to reduce my active monitors? That is, downgrade my plan?
You have to delete the monitors that you no longer require. Players of deleted monitors will be de-registered and the monitors will constantly display a relevant message, waiting for registration. If you downgrade without deleting the extra monitors ...
How do I sync media between my monitors?
You can sync media playback between the monitors of your account by using Playlists and the Sync Playback feature. Notice that the players will sync the content at the start of each media. To avoid long sync times, add anywhere is the playlist an ...
Does Yodeck support monitors mounted vertically?
Yodeck supports both horizontal and vertical monitors! In each layout , you can specify multiple layouts for different monitor aspect ratios and orientations. Each Player will pick the layout version that better fits the specific monitor connected to ...
What TVs or monitors does Yodeck support?
Yodeck supports any type of monitor, of any resolution (Full-HD, HD-Ready, or any other). The service was designed based on the primary resolution of 1920x1080 (dubbed “Full HD” or “1080p” in the TV industry). The content is automatically adapted ...
What happens if a charge for my subscription fails?
We want to make sure that charge failures do not mess up with your deployment. Monitors are usually in public view, so we want to be careful and discreet. If a charge fails, an automated email will be sent to your designated email address notifying ...