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What happens if I want to reduce my active screens/players?
What happens if I want to reduce my active screens/players?
Updated over 7 months ago

If you find yourself with too many screens on your Yodeck account, don't worry! It's easy to delete the ones you no longer need. In this article, we'll walk you through the steps to delete screens and explain what happens to them after they are deleted.

First, talk about why you might want to delete a screen. Perhaps you have a screen that is no longer in use, or you have reached your subscription limit and need to make room for new screens. Whatever the reason, deleting screens is a simple process that can help keep your account organized and efficient.

When you delete a screen, any players associated with that screen will be de-registered. This means the players will no longer be connected to your Yodeck account, and a message on the screen will be displayed prompting registration. This is important to note, as it may affect the functionality of your screens if you have not properly deleted them.

If you downgrade your subscription without first deleting any extra screens, Yodeck will automatically deactivate the last screens you added in order to match your new subscription limit. This means the screens will no longer be active and display a message prompting registration. However, you can easily reactivate these screens by going back and deleting the ones you no longer need. Once the inactive screens are deleted, they will automatically come back online.

It's important to remember that your Yodeck subscription charges are fully automated. This means that if you downgrade your plan, you will be billed or credited the difference in cost. So, if you delete screens and downgrade your subscription, you will not lose any service credit.

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