Online | Offline | Upgrading | Waiting/Not Registered yet | Disabled |
The player can reach your account via internet, and therefore you can remotely make any content changes you like. | The player is not able to reach your account. In this state you cannot change the content. The most common causes are:
| The player is trying to upgrade its software. This procedure normally takes up to 5 minutes to be completed. In some cases, if the network speed is too slow, it might take up to 2 hours. | The player is trying to pair with your account after typing the registration code. In the next couple of minutes, the player should appear online and display the assigned content on the TV screen. | This means that the specific player cannot be used anymore because you downgraded your account, and now the maximum players you can use are fewer than the ones you had. For example: I had a subscription with 5 players. I downgraded my account's subscription to manage 2 players. The rest 3 players will be disabled, and you cannot make any changes to them. Also, they will start displaying a message on the TV screen that they have been disabled. |