Yodeck Help Center

We are here to help!

We are committed to offer you the best experience! Below you can find a large number of helpful articles to understand and make the most out of Yodeck! For more information you can visit our site or sign up now. It's free!

    Yodeck Documentation

    Apart from this Help Center, hereyou will find in-depth all of the available User Manuals regarding Yodeck Players and Features. 
      • Recent Articles

      • How do I add background audio?

        Please check the below article for more details on how to do this. How to add background audio
      • Software Support for Raspberry Pi 5

        Our team is happy to announce that we will support the new Raspberry Pi 5 model! We understand the importance of staying up-to-date with the latest technology and want to ensure that our users can access the newest hardware. We are currently ...
      • Do you support LG webOS Players?

        Of course, we do! Please click here on how to install the Yodeck Software to your LG webOS player.
      • How do I display a Canva Design on my screen?

        Link your Canva designs to Yodeck. Display Canva designs directly on your screens without the need for downloads or uploads. ✅ More details on how to create a Canva App under your Yodeck account can be found here.
      • How can I change my subscription monitor capacity or Plan?

        You can easily change the monitor count (subscription capacity) and billing and Plan through our online wizard. First, please access your subscription section by clicking on the "Upgrade" option from the top right-hand drop-down menu ...
      • Recent Topics

      • Images in Playlist is not showing

        I'm running Yodeck on Amazon FireStick. Yodeck is woriking only with videos and layout. Images are not displaying on screen, it is showing blank black creen in the place of image. I tried uploading different formats as well. JPG, PNG and GIF still it
      • Queue Management System to use with Yodeck?

        I'd like to use a Queue Management System with Yodeck. The idea is to display videos in the "main" zone while displaying QMS info on the side and/or bottom, like in the picture below. How would I go about this? Does anyone have a recommendation of a QMS
      • Campus Map

        We currently have 11 screens spread over 9 buildings. Is there a way on this plan to have a Layout or other item in a Playlist that can show a different version of an item based on which player it's on? The idea is to have a campus map with a "You are
      • NWS Radar Web App

        We've been loading the National Weather Service radar (https://radar.weather.gov) in a web app for a few months now, and so far it's worked well. However, a few days ago they changed something and I'm no longer able to get it to render properly. So far
      • Google 403

        Trying to Auth to home.google.com using the code already posted in the support pages. I either get a black screen or a 403. Does anyone know how to fix? The goal is to get my camera feed on a screen along with other info. Everything else works fine but
      • Google Calendar 403 forbidden error

        I am getting a 403 forbidden access error when trying to set up a google calendar app. I have been into my google calendar settings and made the calendar available to public but still getting the error. Any thoughts?
      • Welcome to Yodeck Community!

        With this Community hub, we will build a powerful community around our business, and of course, we will need your help to do that! In order to do that you need to create an account on our community hub here. After doing that, click the Add Topic button
      • New Custom Weather App based on NWS data

        We had been using the default weather app (based on OpenWeather) since February. It was ... fine. Really slow to load, sometimes with several seconds of dead air or broken display layout. But it looked good enough and produced reliable weather. Then a
      • Easily switch content on matrix setups

        Hi team, we have a video wall setup with fifteen screens (five rows of three screens in landscape mode) and would like an easy way to save content assignments to the fifteen. Some use case examples: - A "preset" in which each screen loads a particular
      • Meraki custom script

        Tech support recently provided me with the following custom script to use with Meraki.  This script will automate the login and refresh of the screen.  I also altered the script to use the Exclude command, which will exclude all other content except the
      • Resolution on Brightsign X235

        Hey all, I'm just trying Yodeck on one of our Brightsign devices as a demo unit and having issues in that it keeps on defaulting to 800x600 which doesn't look great. The device was set up using Bright.Author:connected which was nice and simple and I can
      • Hotspot not recognized or connecting

        Using a hotspot in a Restaurant to connect the yodeck. I tested this hotspot in my office for a week with yodeck and all worked fine. I bring it to the restaurant and it doesn’t see the hotspot. It sees other networks, but none I can join. Hotspot is
      • YoDeck and AWS/QuickSight

        Hello! I am considering implementing Yodeck at our company. We would need to display (and periodically refresh) dashboards available in Amazon QuickSight. Those dashboards should be made visible on a couple of screens within the company. I am unsure if
      • Multiple Websites

        We use Yodeck on multiple devices throughout our office. On one of our players, we would like to show pages from our various IT dashboards: so our network monitoring and control website, our meeting room website and so on. We only need to show select
      • Pir motion sensor

        Is there a way to start a video triggered by a pir motion sensor? My project needs are very basic when the sensor is idle , the player shows a video or an image, when the motion sensor triggered by a person , the player shows another video or image. 
      • Custom Input Triggers with GPIO or (local) API (Node-red)

        For situations it would be extremely useful to automatically switch to another layout/playlist when there is an external trigger. With local API you would be able to install Node-red and automate all kinds of actions triggered by the program you write
      • Play latest video from a Youtube account?

        I would like my Yodeck player to show the latest released Youtube video from a certain Youtube account - without me having to change the playlist to include that specific video. Is there a way to do this automatically whenever a new video is relased?
      • Possible to post a looped video?

        Just wondering if anyone's figured out how to display a short looping video in a Yodeck playlist. I'd like to have a video message greet visitors, but let it run for a long time. I know I could convert a video to a GIF and do it that way, but isn't it
      • Logitech K400+ wireless keyboard doesn't seem to work?

        I'm pressing CTRL+ALT+F12 with a Logitech K400+ Wireless keyboard and nothing is happening.  Batteries are good.  I've tried bringing the keyboard all the way to the media player to see if distance was the issue.  Do these wireless keyboards just not
      • Pull content/data from Excel Sheet

        Our Office of Admissions has a digital sign in their foyer and we use it to display the name and hometown of all of our scheduled visitors for the day. With our old signage software (FourWinds) we had an Excel spreadsheet on a shared network drive that
      • Raspberry pi_Failure in working

        We have purchased 5 Raspberry pi´s, last week we tried to start using last one of them in the office but unfortunately it is not working. As shown in the attached image, I am experiencing 2 issues: USB ports are not working. (tried all 4 ports to connect
      • Wifi Setup Won't Take Keyboard Input at Password Prompt

        My player disconnected from wifi and I've tried going in to the wifi setup but after I enter the username the password prompt doesn't respond to any input from the keyboard other than to reset the cursor flashes with any keystroke. I have tried reflashing
      • Problème de configuration

        Nous sommes commandé un boitier Yodeck et rentré les parametres WIFI avant l'expedition comme demandé. Recu ce jour nous l'avons branché. Apres le lancement nous avons un écran noir. Nous avons bien testé dans le SETUP du boitier qu'il soit bien connecté
      • nonworking widgets

        Hello! I noticed a few of the widgets don't work. The two I found are: Google Traffic - It loaded once, but never again. It sits there and spins indefinitely. Twitter - It errors out every time, regardless of pointing it to an account or hashtag: "Could
      • Best screens for outdoor use

        (non-profit) I'm using a dual screen setup in a library, one screen faces inwards and is fine, the other faces the window and is hard to view, especially as the outside reflects off the window. I need a brighter/higher contrast screen but outdoor screens
      • Biweekly Scheduling

        I am looking for a way to schedule layouts on a bi-weekly basis. I can go through and make a one time event for every occurrence, but was wondering if any of the experts had a better route for me. I'm looking for one layout for a two hour block on the
      • Daily Calendar Display - Mix/Max Time

        I have been working to modify the .js files to solve what seems like a simple problem. The daily/weekly calendar widget retrieves and displays on-screen from 12:00 midnight to like 12:00 pm.  Since I only work from 6:00 am to 6:00 pm, this causes the
      • Insert a Playlist on that Layout, that Playlist already has a Layout...

        Hello to all, First, sorry for my poor english, I usually (only)speak french... Thanks in advance. As you see in the title, I'm facing an issue. As it is write on the Yodeck Website : When you create a Layout, a custom one, or from a template, you cannot
      • Weather Widget

        I am getting a black screen for around 3 seconds when it switches to my 3 day weather widget. I am connected to Ethernet. All the other widgets are working properly. Anyone else have this problem? 
      • Internet Radio

        Hi all, is there a way to have internet radio playing in the background at all? Thanks CAWFC
      • Changing to a different Pi

        I received another Raspberry Pi that was used in another Yodeck sign. This Pi is newer and has more memory than the one I use now. I want to swap to the newer Pi and keep my current signage. How can I switch to my newer Pi?
      • Problems in a 9 screeen setup

        Today I tried to test and deploy a semi-complex installation. INfo about my setup: - running 9 monitors - each monitor has a looping video - eact unit was based on a pi 3 a+ (wifi only), this was obviously the big mistake, but it was client who imposed
      • Google Slide Widget - Stuck on "Loading Widget"

        I noticed that you cannot set/calulate a duration for the google slide show widget when using it in a playlist. This causes the widget to get stuck on an infinite loop and not continue to the next item in the playlist. There is also the issue that when
      • The urge for a mind-altering experience is common in apes and humans

        Have you ever played a merry-go-round game? It's a game where you spin deliberately? I am sure you did, that used to be everyone's favourite game growing up. What if I tell you that it's not only your favourite game but also your ancestors? You heard
      • Interactive Touch Layouts

        It would be great to have the possiblity to create interactive Touch Layouts with some small logic (like links to other pages) behind it or at least to have the possibilities to control PowerPoint presentations (change slides) or PDF documents (change
      • How is PIR/External I/O Trigger Development Progressing?

        Hi YoDeck, You have mentioned that you are working on the development for external I/O triggering of content and playlists for such items as PIR's, Switches, and other Sensors, and in mid-'21 you were hoping for '22 release. How is development progressing? 
      • Canva export to yodeck (and partner sites)

        Would it be possible to make an integration app in canva.com, so files could be uploaded straight from canva.com to yodeck/whitelabel sites? https://docs.developer.canva.com/apps/quick-start Thanks, Mikkel
      • How to Make ical feed more than current month?

        How can I make the Calendar Feed display the current month plus the upcoming month?
      • Web Scripting login

        I have an info site i want to display on various units. But i keep running into a problem with the script not wanting to log on to the site i am logging in to. The log in is this pop up that comes up. This is how my script looks like: click("""Username""")
      • Webpage requires logging in periodically

        I have a layout that requires logging in every couple of days. Is it possible to write a script that includes the SSO information?

      Post an Ideađź’ˇ

      Together we can discuss new ideas and suggestions to make our service even better for you! Feel free to share your ideas with us by following this link!

        Meet the Yodeck player!

        Yodeck needs a device that will handle playback of your media even in 4K onto your monitor. We designed our own plug-and-play device, which we call the Yodeck PlayerYodeck Player is a simple and cost-effective solution for everyone. 

        Get ALL the Yodeck Playboxes for Free!

        Besides, we give you for FREE* ALL the Yodeck Players you need for ALL your monitors with an annual subscription! Alternatively, you can buy a Yodeck Player for just $79*!