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Status

The Status report is from an already registered player. If you don’t register any player and click the Status tab, you will see a blank report with null values.

Refresh

If you want an updated status report of your player, you can click the "Refresh" button at the top-right corner of the Status tab.

Status page

Click on each tab below to see a quick explanation of what is being reported:

Screen ID

The Screen ID is a unique ID that helps Tech Support troubleshoot an issue remotely.

Status last updated

Displays the date and time of the last status report.

Hardware Version

Displays the version of your player's hardware.

Software Version

Displays the installed software version of your player.

Hostname

Shows the hostname of your device.

Screen Resolution

The resolution of the screen that the player is connected to via HDMI.

Storage

The total and available storage space on the SD card.

Browser Session Data Size

The size of cached data from various web sessions.

Click the "Clear" button to delete the cache.

Uptime

Measuring the total time that your player is powered on.

Wi-Fi status

Displays the SSID, Quality, and Signal Strength from the connected wireless network.

HDMI Connected

It indicates that an HDMI cable is already connected to the player and the screen.

TV Status

It takes three possible values:

  • On

  • Off

  • ? - it means that the player couldn’t get a proper report from your TV confirming if it is on or off

Power Supply

It takes two possible values:

  • Green Status

  • Red Status means that the Raspberry Pi runs at low voltage and the PSU needs to be changed. Click here for more information.

Color Depth

The Color Depth that you have selected from the Sound/Display settings.

CPU Temperature

Displays the CPU temperature in Celsius and Fahrenheit.

CPU Load

Shows the CPU for the last 1, 5, and 15 minutes.

RAM

Shows the Total, Available, and currently Used amount of memory.

Swaps

Shows the available Size of swap memory and currently Used.

Public IP

The Player's Public IP address.

wlan0

Displays the wireless network information of your player.

eth0

Displays the wired network information of your player.

Locked Down

It shows if the player is locked down.

Encrypted

It shows if the partition that stores the SD card's media files has been encrypted.

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