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Lock Down Player [Enterprise Plan only]

Updated this week

Introduction

By locking down the player, the below options will be disabled on your player’s settings:

Warning!

Before locking down your player, ensure you have read the information below. Many configuration options will be disabled, and you will need physical access to the player to unlock it.

  • Disabling SSH and firewall TCP Port 22 in the Security Tab.

  • Disabling the VPN support connection option in the Security Tab.

  • Disabling the firewall reconfiguration option in the Security Tab.

  • Disabling CHANGING any Customization Script in the "Advanced Player Directives" text field.

  • Disabling CHANGING the Custom Power Script in the "Advanced Player Directives" text field.

  • Disabling CHANGING all players’ Wi-Fi Wizard / Remote Support Passwords.


How to unlock the Player

When deactivating this feature, a deactivation file is produced for each device affected and emailed to the Account Admins only. The deactivation file must be written on a USB flash drive. While the player is off, you need to plug in the USB flash drive with the deactivation file on the player’s USB ports, then start the boot-up sequence for the lockdown setting to be deactivated. Reflashing the device will not do anything.

The deactivation file will be in this format (unlock_Player’s-ID_ Screen-ID ) to know which file to use on which player.

Example:

  • Player’s-ID= 12345

  • Screen-ID= abc1234

The unlock file that will be produced upon disabling the Lock-Down feature on that player will be named:

  • unlock_12345_ abc1234


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