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Issues with Logging into Yodeck Portal

Updated this week

Signing up

If you have trouble signing up, make sure you check the following:

  • All the fields have been filled out correctly.

  • The email that you used is correct.

  • If you have previously used this email in some other Yodeck Account (either as a primary email or an additional user), you can't use it again in another Yodeck Account.

  • The password you provide must be at least 6 characters long (any character will do, letters, symbols, numbers, or anything).

  • Make sure you have checked the "I accept the Terms & Conditions" checkbox.

If the problem persists, try

  1. Hitting Ctrl+F5 in your browser to refresh the whole page

  2. Rebooting your PC/Laptop or even using another PC/Laptop


Logging into your Yodeck Account

Make sure you check the following:

  • If you keep getting a message that your credentials are wrong, try resetting your password

  • If the problem persists, try

    • Hitting Ctrl+F5 in your browser to refresh the whole page


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