How to Factory Reset Your Player
Factory resetting your player is a great way to troubleshoot any issues you may be having with your device. This process will restore your player to its original settings, erasing any changes you have made since setting it up. If you are experiencing any technical difficulties, a factory reset may be your solution.
⚠️ Remember that this method is available only for the Yodeck player based on Raspberry Pi.
For the other players (Android, Tizen, LG, etc.), reach out to the relevant vendor.
Step 1: Access the Factory Reset Link
To factory reset the player, use the below link:
https://www.yodeck.com/docs/how-to-articles/how-to-flash-an-sd-card-using-pi-imager/
This link will take you to the factory reset page, where you can begin the process.
Step 2: Wait for the Reset to Complete
The factory reset process may take up to 20 minutes to complete. During this time, your player will restart, and all data will be erased. Please do not turn off your player or unplug it from the power source.
Step 3: Set Up Your Player
Once the reset is complete, your player will restart, and you will be prompted to set it up again. You can follow the on-screen instructions to complete the setup process.
Additional Tips
If you are still having problems with your player after the factory reset, you may need to contact customer support for more help. It is also recommended that any important data be backed up before performing a factory reset.
Congratulations, you have successfully factory reset your player! Your device should now be functioning properly.